> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shakesco.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Rewards from the Dashboard

> Edit events, happy hours, daily caps, tiers, cashback, and more without writing code

<span style={{display:"none"}}>For the complete documentation index, see [llms.txt](/llms.txt).</span>

## Customer Rewards Dashboard

All your loyalty program settings are manageable from the dashboard at [users.shakesco.com/loyalty-program](https://users.shakesco.com/loyalty-program). No API calls needed.

<img src="https://mintcdn.com/shakesco/36MksTfMMFMVGjRZ/images/rewards.png?fit=max&auto=format&n=36MksTfMMFMVGjRZ&q=85&s=1cfce2f71c3b3f69d4cc7c779962ebda" alt="Customer Rewards dashboard showing the token details at the top, tab navigation for Events, Happy Hour, Daily Cap, Tiers, Cashback, Voting Ratio, and Staking Rate, and the Events list below" style={{borderRadius: "12px", marginBottom: "16px"}} width="2533" height="1222" data-path="images/rewards.png" />

## What You Can Configure

The dashboard organises settings into tabs. Click **Edit** on any item to update it.

### Events

Events are actions customers complete to earn tokens, for example `signup`, `birthday`, or `buy-ticket`.

Each event has:

* **Token allocation**: how many tokens the customer earns
* **Claim policy**: one-time only, or claimable multiple times

Edit existing events or add new ones. Changes take effect immediately.

### Happy Hour

Run time-limited promotions where customers earn extra tokens. Set a **multiplier** (e.g. 2× = double tokens) and a **duration** in minutes or hours. You can end a happy hour early at any time.

### Daily Cap

Prevent customers from earning too many tokens in a single day. Set a maximum daily amount. Once the cap is hit, the customer cannot earn more until their 24-hour rolling window resets.

Disable the cap at any time to allow unlimited daily earnings.

### Tiers

Configure Bronze, Silver, and Gold tier thresholds. Customers automatically advance through tiers as their token balance grows, unlocking perks you define in your app.

### Cashback

Automatically reward customers when they reach a spending threshold. Set the threshold in any supported currency and the number of tokens awarded.

### Voting Ratio

Define how many tokens equal one vote to enable token-weighted community governance. Set to `0` to disable voting.

### Staking Rate

Configure the base staking rate. Set a base duration (e.g. 1 year) and base reward (e.g. 20%). All stake durations are calculated proportionally from this base.

## Dashboard vs. API

Everything you can do in the dashboard you can also do via the [Tokens API](/api-reference/tokens/overview). Use the dashboard for manual adjustments and the API for automated or programmatic changes.

| Feature      | Dashboard | API endpoint              |
| ------------ | --------- | ------------------------- |
| Events       | ✓         | `POST /set-event-details` |
| Happy Hour   | ✓         | `POST /set-happy-hour`    |
| Daily Cap    | ✓         | `POST /set-daily-cap`     |
| Tiers        | ✓         | `POST /set-tiers`         |
| Cashback     | ✓         | `POST /set-cashback`      |
| Voting Ratio | ✓         | `POST /set-voting-ratio`  |
| Staking Rate | ✓         | `POST /set-staking-rate`  |

## Next Steps

<CardGroup cols={2}>
  <Card title="Integrate via API" icon="code" href="/loyalty-program/integrate">
    Connect your backend to start awarding tokens automatically
  </Card>

  <Card title="Full Tokens API" icon="book" href="/api-reference/tokens/overview">
    Complete endpoint reference
  </Card>
</CardGroup>